What should I keep in mind?

Seventeen questions we get every week — answered briefly and without a sales pitch. Read what is relevant to your project and call us if anything is still unclear.

01

Before you choose

Solid or engineered plank flooring?Construction decides where the floor can go, how often it can be sanded, and how it behaves over underfloor heating.Which floor suits which room?A kitchen-diner, a bedroom and a shop place very different demands on thickness, surface and grade.What does the grade of the wood mean?Grade is not a quality judgement but a description of knots, sapwood and colour variation.Oil or lacquer — which should you choose?Oil can be spot-repaired and maintained as you go. Lacquer is tighter but wears as a single surface.How much does plank width matter?Wide planks calm large rooms; narrow planks tolerate more movement in humid rooms.

02

Measuring and quantities

How to measure correctlyMeasure each room separately, add doorways, and deduct fitted cupboards and stairwells.How much extra floor should you order?The waste allowance depends on room shape, plank length and laying direction — typically 5–15%.What is required of the subfloor?Flatness, moisture and firmness must be documented before laying. This is where most damage begins.What you need to know about underfloor heatingSurface temperature, heating curve and floor thickness are linked — and must be documented.

03

Installation

Can you lay the floor yourself?Some constructions you can handle yourself. Others need tools, experience and two pairs of hands.When should you use a professional?Full bonding, large areas, herringbone and underfloor heating are the four cases where we always recommend a professional.Which adhesive and underlay?The choice follows the construction, the subfloor and the installation method — not the price.Does the floor need to acclimatise?Yes. The wood must meet the room's humidity and temperature before it is locked down.How to store the floor before installationUnopened packs, level support, a dry room — and never against a cold external wall.

04

After installation

Cleaning and maintenanceDry mopping, minimal water and the right soap keep the floor going for decades.What variation is normal in a natural product?Colour differences, knots and small movements are characteristics of wood — not faults.What to check on deliveryNumber of packs, item number, grade and visible damage — before you sign.